Finance Connect Podcast: Alan Day

Joining host Richard O'Donohue, Alan Day explores why organisations need to rethink the way they work with suppliers in an increasingly uncertain world, arguing that collaboration, trust and effective supplier management are becoming critical competitive advantages.

He explains how outsourcing, servitisation and increasingly complex supply chains have elevated the role of suppliers, making collaboration and trust essential for long-term business success.

Drawing on research covering more than 4,000 organisations, he explores why so few businesses excel at supplier relationship management, what it takes to become a "customer of choice" for strategic suppliers, and why stronger partnerships can unlock innovation, resilience and better customer outcomes.

The episode also challenges traditional procurement practices, including the impact of extended payment terms on supplier trust and long-term collaboration.

Listen now: