Current Vacancies at Alfa

2018 Gender

Our vacancies are listed below. Click the title to read further information about the role.

If you’re interested, send your CV and cover letter to

Systems Engineer

Job title
: Systems Engineer
Career path: Technical Operations
Reports to: Head of Technical Operations

Job purpose

System Operations, maintaining service availability, analysis, evaluation, testing and implementation of applications, programs and platforms supporting the company services, business processes and/or network-based product systems for clients.  Providing support for service desk and engagement with infrastructure and application related projects.

Key responsibilities/activities

  • Plan, conduct and lead analysis of business problems seeking technical solutions.
  • Identify any existing solutions to resolve business problems.
  • Implement new services and develop standard operating procedures.
  • Capacity Management Planning and scalability for allocated services.
  • Provides escalation support for Service Desk.
  • Resolution and documentation of technical incidents.
  • Escalate to third party vendors, establishing and maintaining relationships with those third parties.
  • Integrate and collaborate with other project teams.
  • Integrate and implement configuration of monitoring and reporting tools.
  • Develop areas of subject matter knowledge. Work independently on technical projects or business issues.

Required experience/qualifications

  • Degree-level Technical IT Knowledge
  • Minimum 4 years’ experience in a similar role and similar size organisation.
  • Demonstrable Technical experience working with at least 4 of the technologies below: Active Directory, Exchange, Gmail, Core network infrastructure (e.g. Cisco, Palo Alto Networks), EMC storage, Windows Server, VMware, Linux, Automation (Puppet, Chef, Ansible, other), OpenStack, AWS suite (e.g. CodeDeploy CloudFormation, CloudTrail, CloudWatch, etc), Database Admin.

Preferred experience/qualifications

  • ITIL Foundation.
  • Awareness of ISO27001 and SOC2.
  • Experience working with Windows 7/10, MacOS, Software development tools (e.g. Bamboo or Jenkins / Ant, Maven, Bitbucket or Subversion) Migration of on premise email to Cloud based e-mail service

People accountabilities: Coaching junior team members
Budget accountabilities: Awareness and compliance in Project budgeting